Returns & Exchanges
At Vintag, we want you to love your timeless pieces, but if you are not completely satisfied, we offer a 30-day window for returns and exchanges. Items must be in their original condition with all vintage-inspired tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Log into your Vintag account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Package Your Items
Carefully place the unworn garments back into their original sustainable packaging, ensuring all protective tissue and tags are included to prevent damage.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of generating your request.
- 4.Quality Review & Refund
Once our team inspects the returned items for quality assurance, your refund or exchange will be processed to your original payment method within 5-7 business days.
